Privacy Policy

We are committed to protecting your personal information and the rights set out in this Policy reflect your rights under applicable laws.

Applicable laws for the purpose of this Policy means: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until such time as it might cease to apply in the UK; and (c) to the extent applicable, any legislation ratifying or otherwise adopting the GDPR in the UK, and any applicable associated or supplementary data protection laws or regulations.

We recognise that as an international business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, local laws of these jurisdictions, may by way of their application, afford rights to a customer in respect of the personal data that they provide to us. We anticipate that the rights set out in this Policy also provide you with such protection in relation to your personal information.

At Roxie Nafousi Ltd, we like to get to know our customers – after all, this is how we find new ways to provide you with an extraordinary experience. We use information about you in a number of ways, including providing the services that you have requested, offering you a personalised experience and informing you about special events or exciting news. We might also use the information we have to contact you about any information we might need to process your orders, returns or queries.

Returns Policy

We understand that sometimes, circumstances may arise that require you to seek returns or refunds. Please take a moment to familiarise yourself with our returns policy, which applies to all our products and services, excluding meditations, affirmations, and workshops.

1. Returns and Refunds Exclusions

Meditations: We do not accept returns or offer refunds on meditation products. These digital files are non-returnable due to their nature.

Affirmations: Similarly, we do not accept returns or offer refunds on affirmation products, as these are also digital content that cannot be returned.

Workshops: Our workshops are non-refundable. Once you have registered and paid for a workshop, we are unable to provide refunds. If you are unable to attend a workshop, you may inquire about rescheduling options, if available.

2. Third-Party Sites

For your convenience, we may advertise and provide links to third-party websites that offer products or services related to meditation, affirmations, or workshops.

Returns and refunds for products or services purchased through third-party websites are subject to the policies of those respective websites. Please review the return and refund policies of the third-party websites you visit.

3. Contact Us

If you have any questions or concerns regarding your purchase of products or services please feel free to contact our customer support team contact@roxienafousi.com

4. Exceptions

In the event of a product defect or an issue with the delivery of a digital product, please contact our customer support team. We will do our best to address and resolve any legitimate concerns on a case-by-case basis.

5. Policy Changes

Roxie Nafousi Ltd. reserves the right to update or modify this returns policy at any time without prior notice. Any changes will be posted on our website, and the date of the latest revision will be indicated.

By making a purchase through Roxie Nafousi Ltd, you acknowledge and agree to the terms and conditions outlined in this returns policy.

Last Revised: 24/08/2023

Roxie Nafousi
contact@roxienafousi.com